All Car Servicing

All Car Servicing

Hi I would like to introduce myself. Working in the Garage and tyre and all Car Servicing business now for 40 years. So. worked for a couple of national tyre companies before starting my first business. Of course, I now own a company here in the UK called Pellon Tyre and Auto-centre. Blogging about anything to do with Car Servicing and their related products. Naturally, that will help my business. We are members of Point-S and MotorCodes and are also a Unipart Car Care Centre.

Cars and Climate Change

Hybrid Car Servicing 2024

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Hybrid Car Servicing 2024

Hybrid Car Servicing 2024
© Can Stock Photo /

Hybrid Car Servicing 2024

regular maintenance for my hybrid vehicle


Even if your car might benefit from the newest hybrid technology, it still makes sense to have annual maintenance performed on it. By doing so, you can make sure your hybrid is operating without a hitch and find any little faults before they turn into major ones. The mechanics working on your hybrid will do electrical and mechanical inspections to ensure that it is running as efficiently as possible and to help you get more mileage out of it.

let us discuss the distinctions in maintenance requirements between hybrid vehicles and conventional petrol or diesel engines, with a particular focus on the United Kingdom.

To begin with, the situation is analogous to contrasting apples and pears.

Both are automobiles, but their mechanisms differ. Similar to those opulent Prius models, a hybrid vehicle consists of both an electric propulsion system and a conventional internal combustion engine (diesel or petrol). So, with regard to conducting a thorough examination, there are a few additional components that warrant attention.

Batteries: This is the crucial one. Hybrid Car Servicing 2024

Hybrids are powered by enormous batteries that do not resemble those advertised on our websites, but are considerably more intricate. They contribute to the vehicle’s slight electric propulsion. It is imperative to conduct routine health checks on these batteries. It differs significantly from a standard 12-volt system found in combustion vehicles.

Brake Wear:Hybrid Car Servicing 2024

A small amount of positive news follows. By virtue of employing regenerative braking, hybrid vehicles are marginally more gentle on the brake pads and discs. This ingenious technology recharges the battery during braking. Thus, you may discover that you need to apply the brakes less frequently than with a conventional motor.

Engine Wear:Hybrid Car Servicing 2024

An unexpected turn of events. Because the electric motor in a hybrid performs a portion of the work, the petrol or diesel engine is not consistently operating at full capacity. This can result in reduced deterioration, comparable to opting for the bus rather than the daily walk to the pub.

Fluid Inspections:

The customary oil and coolant inspections remain available. However, bear in mind that some hybrids have a unique coolant for the battery pack; therefore, also monitor that.

Diagnostic Checks:

As the engine’s technology advances, you’ll be required to bring in a sophisticated device to ensure everything is in order. It resembles a visit to the doctor, but for automobiles.

Hybrid maintenance in Halifax or any other city in the United Kingdom is not incomparable to conventional maintenance, but it does have its peculiarities. It is similar to a traditional Yorkshire pudding, but with an innovative ingredient that keeps things intriguing while maintaining the pudding’s heartiness and familiarity.

If your hybrid is still covered by a warranty, you must follow the recommended maintenance schedule to maintain your coverage. A complete service history can also significantly raise the resale value of your hybrid car.

choices for servicing my hybrid vehicle at Pellon Auto Centre Halifax UK


A full hybrid servicing option is available from Pellon and may be added to our Bronze, Silver, or Gold servicing packages. An annual service serves as a health check to make sure the fundamentals and hybrid technology are in excellent condition. For a comprehensive package that provides peace of mind while driving and helps you save time and money, we can also add a cheap MOT.

In addition to a thorough diagnostic health check, our hybrid inspections also look for damage to cables and connectors, provide an inverter coolant report, and check for brake binding. The hybrid service component can enhance any of the following services:

Eric Roberts‘s insight:

Winter is on its way ?

This article is from the “Good Garage scheme” . Thus, pointing out to the motorist the severe weather conditions that could be imminent. Of course, that may lie ahead. Frighteningly, with the  effects that a severe winter could have on your car. Importantly, if you did not prepare for it by servicing your hybrid car before the winter arrives,.

So, helping the consumers- Hybrid Car Servicing 2024

by offering an MOT test and service for just about the £100 mark, all inclusive. This offer is for most small and medium-sized cars, and we will carry out your hybrid servicing.

Of course, on their cars for the winter ahead. This offer also includes a brake check and topping up your anti-freeze levels to the correct winter levels. So you won’t be the one with a frozen engine. We also give your battery a good check-over. For fear that, you will not be late to work because your cars battery has failed you.

Of course, it is now 2024

mot testing and car servicing

Service Reminders are Important

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Service Reminders are Important

Service Reminders are Important
Service Reminders are Important

Service Reminders are Important

The Critical Function of MOT and Vehicle Servicing Reminders: Ensuring the Safety of the Roads in Halifax

Greetings, residents of Halifax! Today, we shall delve into a critical subject that is personally significant to all of us who travel the winding highways of West Yorkshire in our dependable vehicles. The significance of providing customers with reminders for MOT testing and car servicing cannot be overstated;

Doing so ensures the safety of our local roads and keeps our vehicles in pristine condition. Furthermore, we must not overlook recognising our local heroines at Pellon Autocentre for their invaluable contribution to this critical undertaking.

It can be easy to overlook crucial dates when your vehicle requires minor maintenance, given the hectic nature of life. Reminders for MOT testing and vehicle maintenance come to the rescue at such times. Consider the prospect of receiving a considerate prompt in your inbox or postbox, advising you to attend to your vehicle. It’s like having a dependable companion who consistently provides support.

In Halifax, where the unpredictability of the weather and hilly terrain can be detrimental to our vehicles, Service Reminders are Important

Routine maintenance and MOT testing are not merely recommended but essential. In addition to being a legal requirement, ensuring that your vehicle is roadworthy is also a matter of safety. Ultimately, no one wants to be stranded on a rainy day with a non-starting vehicle, or worse, while traversing the precipitous inclines of our picturesque municipality, discover that their brakes are malfunctioning.

Service Reminders are Important
Reception Revamp at Pellon Tyres

Local marvel Pellon Autocentre enters the equation at this juncture.

Since they first began serving our community years ago, their dedication to maintaining our automobiles in pristine condition has been unmatched. Their seasoned mechanics are intimately familiar with the roadways of Halifax and are cognizant of the particular obstacles our vehicles encounter.

Pellon Autocentre is the place to go for a MOT test to ensure your vehicle fulfils the required safety standards or a routine service to keep everything running smoothly.

But it is not enough to simply comply with the law or maintain the performance of your vehicle; we must also ensure the safety of our roads. Our avenues have witnessed every moment of Halifax’s illustrious past, from horse-drawn carriages to contemporary automobiles. Sustaining our vehicles in pristine condition and driving responsibly are obligations we owe to our community and its history.

Proactive measures to enhance road safety in Halifax – Service Reminders are Important

include the dissemination of service and MOT testing reminders. It guarantees the proper upkeep of our automobiles, thereby decreasing the likelihood of collisions resulting from vehicle malfunctions. A modest action of this magnitude may profoundly affect our community.

Therefore, if you own a vehicle in Halifax, pause to recognise the significance of those cordial reminders. These devices not only safeguard you against possible legal complications but also ensure the safety of you, your family, and other motorists. And when you consider dependable auto maintenance, consider Pellon Autocentre, your dependable local partner in preserving your vehicle’s health.

In conclusion, it is impossible to exaggerate the importance of sending out reminders for MOT testing

Including other types of automotive maintenance. Preserving the rich history of Halifax and ensuring the safety of our roadways are of utmost importance, surpassing mere compliance with paperwork requirements. Therefore, accept those reminders, make your appointments, and collaborate with us to ensure the long-term safety and security of our cherished city’s thoroughfares. Travel cautiously, Halifax!

So, importantly, service reminders have always been our policy! Service Reminders are Important

MOT Testing reminders have also been one of our priorities. Of course, computer technology and the appropriate software that accompanies it do help considerably. In the early days, we would have to write everything down, sometimes months in advance. However, to be truthful, we still do this to some extent.

This practice is invaluable when it comes to booking in MOT tests and car servicing. Especially when it comes to sorting out the accumulation of testing slots! Due to the backlog caused by the government’s cancellation of MOT testing during the recent COVID-19 crisis,.

Unhappily, we as a country are having to go into a second lockdown. Fortunately, we are one of the businesses that can stay open. We are considered an important service to keep workers cars going and to carry out MOT tests on time. This advice also applies to people who are fortunate enough to have a company car.

Keeping your customers informed and up to date with their vehicle maintenance is seen as a valued service by customers and can be offered cost effectively nowadays. Using SMS and email is a convenient way to

Source: Opinion: Service reminders more important than ever – Garagewire

Catalytic Converter Theft

Diesel particulate Filters Law

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Diesel particulate Filters Law

Diesel particulate Filters Law
© Can Stock Photo / romarti

Diesel particulate Filters Law

Oil helps reduce vehicle emissions

New laws are making car manufacturers vastly reduce the emissions of new models that they produce. One of the ways to do this is by fitting complicated exhaust after-treatment units to their cars. It means that new low-sample oil must be used to protect these units. New laws will be coming out in 2014 to reduce emissions even further. For further reading, follow “Diesel net”.

Another large change that is now becoming more common is the development of the “extended service intervals”, This means that the car owner needs to use special long-life oils to meet the extra demands of the longer service intervals. Most service centres will have the computer technology to state the exact oil that the car requires, but things are becoming more difficult for the DIY motorists amongst us.

New Diesel particulate filters Law: Indeed, using the wrong oil in your car can cost you around £2500

For a new engine unit, this is the average cost of a family-sized saloon engine replacement. I am not trying to scaremonger, but the stuff in your engine is becoming more critical. The number of 5W-30 oil types now used on modern cars has increased dramatically; this is because of the number of reasons introduced by the car manufacturers.

Any motorist getting this wrong will end up in trouble and possibly with a large bill. It is now becoming more important to have your vehicle serviced at a reputable service centre. Even an engine service will be better than nothing. Do not forget that good service centres will have all the help from the oil companies to make sure that they get the correct product for their car.

The wrong oils will block up your diesel particulate filter or poison your three-way catalytic converter, all at a terrible cost. Also, do not forget to get the correct oil mix, for example, synthetic or semi-synthetic oils. Or even diesel or petrol oils, all have different properties, so if in doubt,. So, have your car serviced by professionals, and don’t take the risk of a damaged engine.

Indeed! Now, let’s explore the realm of Diesel Particulate Filters (DPFs) and their mechanisms for minimising vehicle emissions, with a hint of local relevance.

Ensuring Air Quality: The Role of Diesel Particulate Filters (DPFs) in Maintaining Clean Air in Halifax and the UK

Located in the centre of Halifax and around the United Kingdom, our passion for automobiles is boundless. However, we are also becoming more conscious of the imperative to maintain clean air. An approach we are employing is the utilisation of Diesel Particulate Filters, commonly referred to as DPFs. These innovative devices serve a crucial role in mitigating emissions from vehicles powered by diesel engines, resulting in cleaner roads and fresher air.

Diesel particulate Filters Law
European Union Car Servicing

Grasping the Fundamentals: Diesel particulate Filters Law

DPFs function as the respiratory system of your diesel car, and this is the mechanism by which they operate:

  1. Capturing Particulate Matter: During the operation of your diesel engine, it generates minuscule particles referred to as particulate matter (PM). These particles significantly contribute to the contamination of the air. This is the point at which the Diesel Particulate Filter (DPF) becomes relevant.
  2. It is an intelligent apparatus integrated into the exhaust system of your vehicle. The Diesel Particulate Filter (DPF) effectively collects and retains hazardous particulate matter (PM) particles when exhaust fumes flow through it.
  3. Regeneration Process: DPFs do not possess magical properties. Over time, the airways might accumulate obstructions from the trapped particles.
  4. This is the point at which the regeneration process begins. The engine management system of your car checks the condition of the DPF and periodically increases the exhaust temperature to incinerate the particles that are trapped in it.
  5. It is like thoroughly cleansing your DPF.

Incorporating a Regional Influence: Diesel particulate Filters Law

Diesel-fueled machinery has been present in significant amounts in Halifax, which is known for its prosperous industrial past. Diesel engines have had a substantial impact on our community, influencing many industries, such as textile mills and transportation. Currently, by using Diesel Particulate Filters (DPFs), we are actively contributing to the improvement of air quality in our historic streets.

The advantages:

DPFs effectively decrease the release of noxious pollutants, such as soot and particle matter, guaranteeing improved air quality for our communities.

Fuel Efficiency:

Cleaner engines typically exhibit higher fuel efficiency, resulting in cost savings at the fuel station. This situation is advantageous both for your finances and for the natural world.

DPFs contribute to the longevity of your vehicle by promoting engine cleanliness and minimising mechanical deterioration.

In conclusion: Diesel particulate Filters Law

As citizens of Halifax and the UK, it is crucial that we persist in adopting technologies such as Diesel Particulate Filters. These initiatives not only help improve air quality but also support our dedication to conserving our local heritage and promoting a sustainable future for future generations.

When driving your diesel-powered vehicle, keep in mind that the DPF is actively working to maintain clean streets and fresh air in Halifax. This is a modest but important contribution towards a more environmentally friendly and healthier city.

 Pellon Auto Centre in Halifax offers to service at excellent rates.

car suspension parts

Vauxhall Corsa Fails MOT Test

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Vauxhall Corsa Fails MOT Test

Vauxhall Corsa Fails MOT Test
Vauxhall Corsa Fails MOT Test

Vauxhall Corsa Fails MOT Test

Especially with female drivers. The little car also makes a good city car, with very little problem when getting around town and parking. The Corsa is well known for its light steering;

(power steering), which makes the little car easy to manoeuvre, along with its good rear-end visibility, makes the car easy to park, and is a favourite with the lady drivers.

Vauxhall introduced the car in 1993, and it has proven to be a very successful model for the sizable automaker. The car has also remained cheap to buy, both new and second-hand. We recently purchased a Vauxhall  Corsa from one of our lady customers to be used as one of our courtesy cars, and it has proven to be a little gem and popular with our lady drivers, who use the car when leaving their own car for servicing or repairs.

The Corsa has a few drawbacks- Vauxhall Corsa Fails MOT Test

Size-wise, this car is not for taller people. Also, the car is very cramped when driving with four adults (two fronts and two rears). Additionally, they are also not very suitable for out-of town open-road driving. Significantly noisy due to road and engine noise. Also, they do not corner very well. Especially with a full car of adults.

However, despite this, the little super mini is very popular amongst younger people. As this is the first car that many first-time drivers can usually afford , Corsa’s can be found at bargain prices, and as I have said earlier, the lady drivers love to drive them around town, and they are easy to park.

The running costs of these little cars are one of its assets

the little 1.0-liter cars can do as many as 50 mpg and the diesel versions can come up figures of 60 mpg, making the car a good

choice for the economically minded driver. The insurance is also very low; most normal-sized engine cars come into the lowest insurance groups possible. The Corsa is also cheap to service, making the car, as I have said earlier, cheap and economical to run, favouring the money-conscious lady drivers and the young first-time car buyers.

Vauxhall Corsa cars have had several factory recalls- Vauxhall Corsa Fails MOT Test

These little cars are usually trouble-free when it comes to mechanical problems, apart from the usual wear and tear items such as tyres, exhausts, suspension, and brake parts, but there have been a few recall problems with cars between 2000 and 2006.

The following problems included: air bag problems due to faulty software; faulty seat adjustment catches and springs, causing the seat to move or not lock;

steering wheel problems- Vauxhall Corsa Fails MOT Test

the centre nut that holds the steering wheel in place was not tightened correctly, causing the steering  wheel to wobble. The early Corsa had also cam-belt problems; they should be changed every 40,000 miles promptly, or a damaged engine could follow,

One of our long-standing lady customers dropped off her car for a service and an MOT test. She said that the car was in excellent condition and should pass the test. Dale Linton tested the car and found that all sorts of things were wrong. The steering and suspension had lots of play in them; the car also had a broken spring and also failed the emissions test.

We always call our customers before working on their car and we always save the old parts for them to look at.

The Vauxhall Corsa Fails MOT Test.  Requiring new front control arms (known as wishbones to some people). Including a new spring and a new lambda sensor. The lady said that she could hear some knocking coming from the front of the Vauxhall Corsa. When she drove over speed bumps, she did not think much about it. She gave us permission to complete the work. So, new control arms were fitted.

We know that you can fit new control arm bushes.

  But this takes much longer, and by the time you have removed the old bushes and fitted new ones,. Of course, we can fit a complete new arm. The costs work out about the same because of the labour factor.

We fitted a new lambda sensor and a new spring. So, before MOT re-test the Vauxhall Corsa and then service it. The car is now a far better ride than when she brought it in and the lady customer noticed this and thanked us for our great service.

car brakes problem

Anti-Lock Brake Systems: ABS

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Anti-Lock braking systems

Anti-Lock Brake Systems
Anti-Lock Brake Systems

Anti-Lock Brake Systems

So, this is one of the things that I am most proud of. Of course, I have been a garage owner ! Is when a customer contacts my garage for a brake problem sorted out? Subsequently, it appears not to be the price that the person is worried about. Because they know how important it is to have good brakes on their car.

Before we remove the wheels, we examine the brakes. So, generally, we have a blank canvas to work from. We know that most cars get to the stage of having practically no brakes! Then the braking system will be in pretty bad shape. Believe me, they usually are.

Back in the old days! Then the car’s brakes were a much simpler affair to diagnose and repair. Of course, with only the upper end of the market cars. Having any type of electrical modification in order to aid  better braking. As in almost all the car developments. So, brakes were originally tested and tried on motorsport vehicles. Long time before being tried and tested on average road cars. Including the beginning of the ABS braking systems! Importantly, those are in common use today.

At first, Anti-lock braking systems only came out on prestige cars such as BMW and Mercedes

but many drivers had not heard of them before; in fact, we still get customers today who do not know what it means when their ABS warning light comes on and have to be investigated. Twenty years ago, many vehicle owners were given the option of having ABS brakes or not, a similar sort of thing to fitting alloy wheels or steel wheels; they were an optional extra.

Anti-Lock braking systems: work differently to a standard braking system

ABS brakes do act differently from a normal braking system. The main two advantages are that when you are braking on a wet, slippery road surface, or, say, on ice, your car will stop quicker; this also applies to normal roads, of course. Also, the car will handle much better when the driver has to brake and steer at the same time. Once again, in bad weather conditions, the car will handle much better than when using a conventional braking system.

In any normal driving situation,

such as stopping at traffic lights or at a road junction, the Anti-Lock Braking Systems do not activate, but if you need to brake sharply and suddenly, the Anti-Lock Braking Systems will be activated and assist you in braking more safely.

The Anti-Lock Brake Systems send out pulses of pressure instead of the single pressure that is asserted when braking a normal car. You can actually feel the pulses coming through the brake pedal when you have to exert pressure on the brake pedal in an emergency stop. It’s also crucial to keep in mind that if you do encounter a challenging situation, such as snow or a non-tarmac road, you will still need to slow down because your ABS system won’t be able to assist you.

The main benefit of Anti-Lock Braking Systems is that the driver has full control when braking and steering at the same time, which can help the driver steer away from danger; they prevent the wheel from locking in certain conditions.

Practice your ABS brake system—Anti-Lock Brake Systems

In my experience, it has always been a good idea to take your car and practice with the brakes if you are driving a car fitted with ABS brakes for the first time and get used to the different feel of the brakes when going straight and when steering.

The in-cab ABS warning light may come on if there is a fault with the ABS system or the normal braking system. If the warning light comes on, then you should have the brakes looked at as soon as possible. In our experience it is usually something simple, such as a faulty electrical connection or even that the car needs a set of new pads. You can also find problems with Anti-Lock Brake Systems and other Anti Lock Brake Parts. Once the problem has been found and rectified the ABS warning light can be re-set with a computer.

Also sell Firestone Tyres online from our website www.pellontyres.co.uk. By using the tyre selector and choosing your tyre size. We offer courtesy cars to local motorists who need to go to work. Also an official MOT testing station who carry out checks for high standard of equipment and workmanship.

car brakes problem

Brake Juddering Causes: What is it?

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Brake Juddering Causes

Brake Juddering Causes
Braking Problems Highlighted

Brake Juddering Causes

Foot pedal vibrations lead to the brake juddering experience

So, one of the first signs of Brake Juddering Causes. Firstly, you can feel a vibration coming through your foot pedal. Secondly, when you press the clutch pedal,. So, brake and stop your car. Some of our customers say that it was a long drawn-out process. Eventually, though, the brake began to get worse. Including the vibrations starting to come through the steering wheel.

Unfortunately, some of our customers think-Brake Juddering Causes

that the vibration is a wheel balancing problem! We also have to check out the problem with a correct diagnosis. However, a braking problem will usually come through the brake pedal. So then this is a sure sign of a brake problem.

Unfortunately, one of the main causes of brake jerks comes from elderly drivers. Significantly, they always cover the brake pedal with their right foot. This applies to manual gear changes or automatic; they are what I call “ride the brake” Some drivers also do this with the clutch, but that’s a different article to cover.

What happens if you ride the brake? Well, one of the problems is that you are applying extra pressure to the brake pads that are constantly in contact with the brake discs (brake rotors in the USA). These in turn heat the discs, and the discs then warp and go out of shape.

Brake juddering is a bigger problem in hilly areas

In my opinion, though, driver fault is not the main reason for warped brake discs. I think that the main cause is the terrain. We here in Halifax are in a hilly area, and we get a high occurrence of warped brake discs and brake juddering faults from our customers.

In areas where there are very steep inclines, drivers are more likely to keep their foot on the brakes. Some of the hills in the Hebden Bridge area are like alpine passes with 180-degree bends to contend with. When you come down these roads, you have to keep the car in low gear and be prepared for a vehicle coming up the hill without braking all the time.

This constant braking is what overheats the discs and causes them to warp and vibrate, giving your brake pedal. Some garages have a machine that will skim the brakes and stop the vibrating, but I think that once they have overheating, they do not work to their full potential, and a new set of pads and discs is the best option.

Brake Juddering Causes

Improved brake technology-Brake Juddering Causes

Over the years, car manufacturers have brought in new technology to balance out the disc overheating problem and try to eliminate the brake jerks. Including different metals that can stand more heat and also the disc parts

that now come out with holes drilled in the metal at calculated intervals for heat dispersal. This can work very well; you can see brake discs actually glowing red hot on some motorsport cars when they have to brake very often at high speed; some can be seen to be glowing white hot in the dark.

This has the same effect as a regular car driven by a regular driver. So, try to avoid heavy braking, especially at high speed.  Keep your distance, and try not to brake heavily. When you are driving down a steep hill, use a low gear and use the car’s engine as a brake. Try not to press the brake pedal constantly.

Have your brakes inspected at regular intervals-Brake Juddering Causes

when the car is serviced. Of course, the garage will pick up any worn discs or pads. Importantly, we can even spot a disc that has been overheated in the past.  Because the disc has a blue-colored sheen on it. Remember, like many other things to do with a car, prevention is better than cure.

Pellon Tyre and Auto-centre offer car and van servicing and Car Brake Repairs to all makes of vehicles.

First Time Drivers Guide

Car Owners Ripped Off

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Car Owners Ripped Off

Garages are becoming more transparent towards Car Owners

Car Owners Ripped Off

Car Owners Ripped Off

There are many recent reports about servicing a car, and independent repair garages are ripping their customers off. I am not sure what these reports actually cover? Is it the one-man band

operations, the larger independent garages or the main franchise dealers? Or are we all being “tarred with the same brush”?

I must admit, though, no matter how you try in any trade, you will not please all of your customers, and it depends on how loud the disgruntled person is and how it may affect your garage.

We can all try our best, but we are all going to get the “wrong customer at the wrong time.”. I have come to the conclusion that there is nothing much you can do about these people; they probably have other issues that are affecting their personal lives, and you are the one that they are taking it out of.

Garages should be aware of social media- Car Owners Ripped Off

Ten years ago, we would have hit “a brick wall” with the customer that you just are not going to please whatever you do. I regard myself as a very calm person, but when I have confronted some of these “raging” customers, my blood has reached boiling point, and my blood pressure has hit the roof.

I have built my garage and business plan on trust and have enjoyed customer loyalty beyond my wildest dreams. Over the years, we have had whole families return time and time again for their cars to be serviced and repaired.

Although it sounds like we have many bad-tempered and grumpy car owners, they are indeed far and few between, but when they come they can really hurt you. The big threat at the moment is to “expose “us on social media, especially on Facebook. This has happened once or twice now, but we just tell them to go ahead; we can defend ourselves and our reputation, and I am sure that other people who know them will be familiar with how they behave.

How good is the training ? Car Owners Ripped Off

Although some of the auto press appear to be concerned about the level of training that our mechanics or technicians receive (whatever we like to call them), I am not so sure. I think that the whole education of young people has been watered down in recent years here in the UK, and this includes the colleges where our young mechanics start off. Some like to think that this is progress and a new way of education, but looking back over the years, I do not think that the levels of quality have dropped very much, if any.

The difference is that our apprentices now receive on-the-job training and assessments

In my own experience, I think this works. I find that my staff will do the course work at home in their own time. Without much prompting. I remember when I was an apprentice (in the dark ages), I had to go to night school classes and hated it, now everything is more relaxed, provided the youngster does the work that we ask of them.

This brings me back to having to deal with a raging customer. Consequently, facing the customer who may be out to get us. I firmly believe that part of all staff training should be in customer care. These days, the standards for caring for the customer and their cars have risen.

For young people who are just starting out in the garage trade. Perhaps they are starting their own business for the first time. Therefore, we should take this into consideration. Even if you are just a one-man band or a mobile mechanic,. So, you should look at some of the advice that I offer. Of course, as a successful garage owner of Pellonautocentre for twenty five years.

What garages can do to cushion the aggression?

1: One of the most important things. Of course, is that you and the members of your staff should be trained. Especially in the skill of “meet and greet”. This is the first thing we teach any of our staff. Believe me people have to be taught this skill. Just a basic “yes sir/Madam, how can help you” will be just fine.

Even if you have got a hangover or just argued with your wife. This is the very basic polite response that your customer deserves and of course a smile. This also applies to answering the telephone, never let the phone ring out, train your staff to answer it politely, until a senior member of staff can take the call.

2: Escort the customer- Car Owners Ripped Off

To your reception/manager or whatever system your garage operates in. This is passing the customer onto the expert. Who will help the customer with any advice or problem that they may have. Too many businesses do not take any time out to perform these basic tasks.

So they fly about with the customer in close pursuit trying to explain that they have a problem with their brakes. For my UK readers, (a good example of what not to do can be seen in the garage that Kevin owns in Coronation Street). No time sorry too busy attitude, will not build you a successful garage business.

3: Then you are prepared for that monster customer, with his huge problem.

I know that some of the larger garages. Such as main dealerships are trained to cope with these types of situations. But in general the small rage has to cope ! Whoever the unlucky member of staff is who has to deal with the matter. If you do not have a person who is trained to cope with these things.

Of course, then you should take a deep breath. Asking the disgruntled customer to step somewhere out of the way, (this may upset other customers, who may be waiting for your attention).

4: Keep calm- Car Owners Ripped Off

may by do not take it personally. You must try to put yourself in the shoes of the customer, has he got a genuine reason to be annoyed with your garage.

Is the thing that is causing a dispute with your garage reasonable?

We have been accused of scratching a car on a couple of occasions, we know we didn’t do it but have come to some sort of compromise and kept the customer’s business try to keep in a conversation and not a “slagging match”. Resolving the dispute with the Car Owners is your ultimate goal.

5: perhaps finally, Car Owners Ripped Off

If you feel that you are getting nowhere then “hit a brick wall “. Of course you must let the customer go away and think about what you may have offered them, or not. At this stage you may have lost the person as a customer anyway. But if you have been seen to try and resolve the situation, and then you have tried your best and move on to the rest of your day.

6: As the owner of the garage business

I have learned over the years that you should not interfere in the reconciliation process and try find which member of your staff has got the correct attitude and presence of mind to deal with this type of dispute, I usually find that your manager is best capable to handle this, even if you have to give them some form of advice and training.

I also hope that nay advice that I give will help young and future garage owners to enjoy and succeed in their future Car Garage business. more reading…http://www.mindtools.com/pages/article/unhappy-customers.htm

Car Servicing for Safety

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Car Servicing for Safety

Car Servicing for Safety

Vehicle servicing is very important as it helps to ensure the safety of you and your loved ones. At least once a year, and preferably when your MOT requires doing. So, it is advisable to bring your car in for a service to check. Including checking the brakes and other safety features. This will give you peace of mind when driving and will help to avoid any accidents due to mechanical failure…

I cannot overstress that car servicing is extremely, important. Your car should be serviced at least once a year for safety reasons. This includes checking all of the cars brakes. In my opinion, Car Servicing for Safety can help you avoid accidents and breakdowns. Combined with the annual MOT test here in the UK, it can also help you spot potential future problems with your car.

It is difficult not to over emphasize how very important it is to service your car at least once a year for safety reasons. Your car brakes are one of the most important Car Servicing for Safety, features on your car.

Car Servicing for Safety
Car Servicing for Safety

Ensuring car safety is a paramount responsibility for every driver. Regular servicing plays a vital role in maintaining the safety and reliability of your vehicle.

By prioritizing car servicing, you not only safeguard your own well-being but also extend the longevity and efficiency of your automobile. Let’s explore the importance of car safety and servicing and how it contributes to your overall driving experience.

    If they are not serviced regularly, they could become very costly.

    It is common knowledge in our garage industry that one brake problem can lead to another. Thus causing the final cost of repairs and replacement to be very expensive.

    Modern car engines also require clean oil and oil filters. Once again, car servicing is very important as it helps to ensure the maintenance of your car’s engine!

    At least once a year, it is advisable to bring your car in for garage car safety checks to check the engine oils and other safety features. This will give you peace of mind when driving and will help to avoid any accidents. If your car is not serviced regularly, it may not drive efficiently, when you need it to the most.

    Best car servicing for safety, can fix many small problems and give your car the maintenance it needs to operate smoothly and within the law. Car services here at Pellon Auto Centre in Halifax UK, are affordable and convenient, so don’t wait to take advantage of them.

    Car servicing is important for the safety of you and your loved ones.

    In winter time when nights are dark earlier it’s important to have your Car Servicing for Safety and your lights checked. So, at least once a year to check the lights and other safety features. This will help avoid any accidents or even a problem with the local police!

    In addition to the safety benefits of regularly Car Servicing for Safety, your car, it is also important to do this to keep your car running smoothly and efficiently. A car that is regularly serviced will run far better and will possibly last longer.

    To sum up, car safety and servicing must be a priority. Routine maintenance improves the car’s performance, extends its life, and fulfills the producer’s instructions.

    By making sure your vehicle is serviced regularly, you protect yourself, the people you are with, and other people on the street, while also ensuring your car is in proper working order and you have a secure and dependable trip. So, focus on car safety and service and receive the advantages of a safe and secure drive.

    mot testing and car servicing

    Suzuki servicing is neglected

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    Suzuki servicing is neglected

    Suzuki servicing is neglected

    No Suzuki servicing could end up costing you a fortune.

    Suzuki servicing is neglected
    © Can Stock Photo / romarti

    Suzuki servicing is neglected

    This is not just one of my rants about car servicing, but I think that it is important to give a few sad cases of what can happen when the car owner neglects to have their Suzuki serviced.

    carried out at regular intervals. Suzuki servicing is neglected

    We all should be having our Engine Oil checked at regular intervals. If your car’s engine is in good condition and operating correctly, then you should not have to use any oil to top up the engine. In my opinion, there are a few variations to this theory, and one of them is if you are travelling long distances at high speed. Then it would be possible that your car may need an overhaul when you arrive at your destination.

    Modern cars will have an oil level warning light, but older cars may not, so it is best to check the level just to be on the safe side. In fact, I had an experience myself on a recent trip to France. I drove my two-year-old Peugeot Partner van 700 miles to a Rufec in the Charente area of south-west France. The following morning, I went to the local supermarket for some odds and ends when my oil level warning light came on, much to my horror.

    I know that my staff had serviced the van before my journey: Suzuki servicing is neglected

    So, I too checked the level before I set off on my journey. I stopped the van and turned off the engine so that the oil level could settle down to get a correct oil level reading. Some dipsticks are impossible to see, but mine was just below the minimum mark on the dipstick. I was still in the supermarket car park, so I bought a two-litre can of 10W-40 diesel oil (this is what the van used).

    As I topped the engine up, I kept checking the level but found that the engine did not need much oil at all. I think some of the oil sensors are very sensitive, but your engine oil level is

    very important, just as the young guy with the Suzuki Swift was about to find out. Another important piece of advice is that when you are topping up the engine oil again, put the oil in a small amount at a time. It is just as important not to overfill the engine with too much oil; this could cause too much pressure to build up in the engine, causing all sorts of expensive repair work.

    The Suzuki did not have any servicing for two years, at least: Suzuki servicing was neglected.

    The only warning he had was when the car engine started to make very loud noises. Unfortunately, this was on the M62 motorway. Doing 70 mph in the third lane. A cloud of black smoke followed this. Frighteningly,  followed by a complete loss of power. Luckily, the guy managed to manoeuvre the Suzuki across the carriageway and onto the hard shoulder.

    He suspected the worst and called for recovery from a roadside assistance phone box on the motorway. The guy was either lucky or a very skilled driver! I am convinced that this sudden loss of power is the cause of many highway accidents.

    The recovery truck brought the car into our garage

    in Halifax, Yorkshire. Urgently, we started the postmortem on the lifeless Suzuki. We checked on the history of the car on our computer system.

    Finding out that although the car had had a few MOT tests over the past few years,. We did not have any record of Servicing a Car. We asked the guy if he took the car to any other garage for his Suzuki Servicing. Frighteningly, he told us that we were the only place that the car had come to?.

    Suzuki Servicing neglected
    Suzuki servicing is neglected

    The previous owner also brought the car into us: Suzuki servicing is neglected

    So, to be looked after, it was at the Suzuki Dealers. Indeed, the last service was three years ago. The car was a Suzuki Swift 1.6 petrol 2007 model and looked in good condition! Apart from the engine,.

    It became obvious to Ryan Linton that the engine was completely gone. So, it was caused by a lack of engine oil starving the Big End Bearings due to lack of Servicing. That is to say, damaging the crank and much more.

    The owner of the car was a 26-year-old man: Suzuki servicing is neglected

    Consequently, he led a busy life and did not have time for his car. Hence, this is a thing that is most common these days. As for the car, we found that it would be more economical to fit a reconditioned engine. With the whole job costing around £2500 to the customer,.

    The lesson to be learned is to have your servicing carried out at some sort of regular interval. Finally, this guy is not the first and will not be the last. But look at the price that he had to pay in the end?.

    What’s New About Your Cars Oil

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    What’s New About Your Cars Oil

    What's New About Your Cars Oil
    What’s New About Your Cars Oil

    What’s New About Your Cars Oil

    “Unveiling the Grades of Oil: Navigating Car Servicing at Our Halifax Garage”

    As the owner of Pellon Autocentre in Halifax, UK, I think it important to write about important things concerning our customers cars.

    This article is a rough guide to the many different oils that we now have to use when servicing your cars and vans. Subsequently, we now have to keep in a multitude of different oils to suit all the car models out their!

    We often talk about the many different oil grades available for vehicle repair at our garage in Halifax, which is a symbol of trust and service. Like me, you’ve likely pondered the seemingly endless variety of engine oil alternatives and wondered what the big deal is. Alright, then, let’s solve this mystery of automobiles and find out what the different oil grades are all about.

    As time has progressed, the automotive industry has undergone tremendous change. No longer can all vehicles be adequately serviced with a single, universal oil.

    When I was a child, the oil company provided us with a Castrol oil cabinet, which contained the only three grades of oil necessary to service 90% of cars at the time.

    We now service a wide variety of vehicles at our Halifax garage, including hybrids and electric vehicles as well as more conventional petrol and diesel models. The different grades are based on the unique engine oil needs of each of these cars.

    What's New About Your Cars Oil
    Car oils

    Why is there an excess of grades? What’s New About Your Cars Oil

    The wide variety of oil grades is the first step in meeting the varying demands of modern engines. Proper oiling is essential for the efficient operation of any engine, be it a vintage British car or a cutting-edge electric vehicle. Including the most recent hybrids and electric vehicles, we are proud to service all makes and models at our Halifax garage. This implies that we have extensive knowledge of the specific oil needs of different types of automobiles.

    Issues of Viscosity

    Viscosity is one of many characteristics that distinguishes different oil grades. The viscosity of an oil is a measure of its thickness. When it comes to lubrication and protection, thicker oils are superior, while thinner oils are easier to work with. Engines run at different temperatures and necessitate oils with varied viscosities for best performance.

    Nearby Views

    To add some regional flavour, let’s do that now. Innovation has long been a part of Halifax’s storied past. Similar to how the town has transformed through the years, the automobile sector and the oils utilised within it have also undergone changes. Our garage’s dedication to meeting the varied demands of the Halifax community exemplifies this synthesis of history and innovation.

    Electric vehicles and hybrid vehicles – What’s New About Your Cars Oil

    We have had to adjust to new maintenance issues brought forth by the increasing number of electric and hybrid cars in Halifax. Transmissions and differentials still require specialised oils, even though these cars depend less on conventional engine components and more on intricate electrical systems. No matter how the car industry changes, our garage can adapt.

    Environmental Factors to Consider

    Here in the eco-conscious United Kingdom, we also consider how our actions may affect the world around us. In order to lessen their impact on the environment, certain types of oil are engineered with greener ingredients. We take into account the environmentally responsible choices of our Halifax community while we service all kinds of automobiles.

    In Conclusion

    To sum up, the multiple oil grades used in automobiles aren’t merely an example of complexity in action. It’s a reflection of the varied and dynamic requirements of modern cars. Our garage is here to take care of all kinds of vehicles, from vintage rides through Halifax’s historic streets to cutting-edge electric wonders, and we know just what kind of oil they need.

    Whether you own a classic car or a cutting-edge electric vehicle, the next time you bring it to our Halifax garage, we will customise our services to meet your vehicle’s unique requirements. Our unwavering determination to meet the needs of our valued Halifax community and its dynamic automotive scene is reflected in our focus to offering the optimal oil for each vehicle.